Last Updated: September 15, 2026
This Privacy Policy explains how Collects.in (“Website”, “we”, “us”, “our”, or “Collects.in”) collects, uses, stores, and protects information provided by visitors and customers when they access or use our website.
Collects.in is committed to protecting your privacy and handling your personal information responsibly. When you provide information to us while creating an account, placing an order, contacting us, subscribing to communications, or using our website, you can be assured that we will use that information in accordance with this Privacy Policy and applicable laws.
By using Collects.in, you acknowledge that you have read and understood this Privacy Policy.
We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, legal requirements, or privacy practices. Any updated version will be published on this page. We encourage you to review this page periodically.
Information We May Collect
Depending on how you interact with Collects.in, we may collect some or all of the following information:
Personal Information
- Full name
- Email address
- Mobile or telephone number
- Billing and shipping address
- City, state, postcode/PIN code, and country
- Account login information, where applicable
- Order and transaction details
- Information you provide when contacting customer support
- Any other information you voluntarily provide to us
Order and Transaction Information
When you purchase products from Collects.in, we may collect information necessary to process and fulfil your order, including:
- Products purchased
- Order number
- Billing and shipping details
- Payment status
- Transaction details provided by our payment service providers
Payment card information such as complete credit/debit card numbers, CVV numbers, or other sensitive payment credentials may be processed directly by third-party payment gateways. Collects.in does not require or intentionally store complete payment card credentials on its own systems.
Website Usage Information
When you visit Collects.in, certain technical information may automatically be collected, such as:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Time spent on pages
- Referring website or source
- General website interaction and usage information
This information helps us understand how visitors use our website and improve its performance, security, and functionality.
How We Use the Information We Collect
We collect and use information for legitimate business and operational purposes, including:
- Processing and fulfilling orders.
- Delivering purchased products to you.
- Communicating with you regarding your orders, payments, shipping, returns, cancellations, or customer-service requests.
- Providing customer support.
- Maintaining internal records.
- Managing customer accounts, where applicable.
- Improving our website, products, services, and customer experience.
- Understanding website usage and visitor preferences.
- Detecting, preventing, and investigating fraudulent or unauthorized activities.
- Maintaining website security and preventing misuse.
- Complying with applicable legal, regulatory, tax, accounting, and governmental requirements.
- Sending promotional communications, newsletters, product announcements, or special offers where permitted by law and where you have provided appropriate consent or where otherwise legally permitted.
You may opt out of promotional emails at any time by using the unsubscribe option included in the relevant communication or by contacting us.
Sharing of Information
We do not sell or rent your personal information to third parties for their independent marketing purposes.
We may share relevant information with trusted third-party service providers when reasonably necessary to operate our business and provide services to you. These may include:
- Payment gateways and payment service providers
- Shipping and courier companies
- Website hosting and infrastructure providers
- Email and communication service providers
- Website analytics and security providers
- Technology and service providers supporting our website
- Professional advisers, auditors, or legal representatives where necessary
- Government authorities or law-enforcement agencies where required by applicable law
These third parties may receive only the information reasonably necessary to perform the relevant service or fulfil the applicable legal requirement.
Payment Information
Payments made through Collects.in may be processed by third-party payment gateways or financial service providers.
We do not request that customers send sensitive payment information such as passwords, CVV numbers, OTPs, or complete card details to us through email, chat, WhatsApp, or other communication channels.
You should never share your OTP, PIN, password, CVV, or other confidential payment credentials with anyone claiming to represent Collects.in.
How We Protect Your Information
We take reasonable administrative, technical, and organizational measures to protect the personal information we hold against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.
How We Use Cookies
A cookie is a small text file that may be stored on your device when you visit a website.
Collects.in may use cookies and similar technologies to:
- Enable essential website functionality.
- Remember certain preferences.
- Maintain shopping-cart or session information.
- Understand how visitors use our website.
- Analyse website traffic and performance.
- Improve website functionality and user experience.
- Help us detect security issues and prevent fraudulent activity.
- Provide relevant website content or marketing, where applicable.
Cookies may be temporary (session cookies) or remain on your device for a longer period (persistent cookies).
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or availability of some features of Collects.in.
Analytics and Third-Party Services
We may use third-party analytics, advertising, security, payment, or website-management services to help operate and improve Collects.in.
Such services may collect information about your interaction with our website in accordance with their own privacy policies.
Where third-party services are used, their collection and processing of information may be governed by their respective terms and privacy policies.
Links to Other Websites
Collects.in may contain links to third-party websites, services, social media platforms, marketplaces, or other external resources.
We are not responsible for the privacy practices, content, security, or policies of third-party websites.
We encourage you to review the privacy policy of any third-party website before providing personal information to it.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including order processing, customer support, accounting, legal, tax, dispute-resolution, fraud-prevention, and other legitimate business requirements.
Certain information may need to be retained for longer periods where required by applicable law or legitimate business obligations.
Your Privacy Choices
Depending on applicable law, you may have certain rights regarding your personal information, which may include the ability to:
- Request information about the personal data we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of certain personal information, subject to legal and operational requirements.
- Withdraw consent where processing is based on consent.
- Opt out of promotional or marketing communications.
- Raise a concern regarding the handling of your personal information.
To exercise an applicable privacy-related right or request, please contact us using the details provided below.
Children’s Privacy
Collects.in is intended to be used by individuals who are legally permitted to make purchases and enter into transactions under applicable law.
We do not knowingly seek to collect personal information from children for purposes that are not permitted under applicable law. If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.
Fraud Prevention and Security
We may use information associated with orders, accounts, transactions, device activity, and website usage to detect and prevent fraud, unauthorized transactions, abuse, or other potentially harmful activity.
We reserve the right to investigate suspicious transactions and take appropriate action where reasonably necessary to protect our customers, business, website, and payment systems.
Changes to This Privacy Policy
Collects.in may modify or update this Privacy Policy from time to time.
Changes will be effective once the updated Privacy Policy is published on this page. We recommend checking this page periodically for the latest version.
Your continued use of the website after an updated Privacy Policy has been published may constitute acceptance of the updated policy to the extent permitted by applicable law.
Contact Us
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the way your personal information is handled, please contact us:
Collects.in
Ghaziabad, Uttar Pradesh – 201016
India
Email: support@collects.in